Baltimore Terminal Manager

# Baltimore Terminal Manager — Drayage / Port Operations ## About the role A growing intermodal drayage provider — NY/NJ-headquartered, full-service ocean container drayage with interchange agreements across every steamship line and a proprietary TMS — is expanding into Baltimore and hiring a Terminal Manager to run the yard and dispatch operation on the ground. The Port of Baltimore is one of the busiest container, auto, and RoRo ports on the East Coast, and the company needs an experienced operator who can show up day one and own the terminal. This is a hands-on role — sometimes described as a "glorified dispatcher," but with real responsibility for the local yard, driver roster, and day-to-day operational decisions. You're the company's representative at the port, the person drivers call when things break, and the eyes-and-ears on every container that moves through Baltimore. ## What you'll own - **Dispatch operations.** Plan and execute daily container moves in and out of Seagirt, Dundalk, and surrounding terminals — coordinating driver assignments, port appointments, chassis availability, and HOS compliance. - **The yard.** Keep the terminal yard organized — container inventory, chassis pool management, equipment positioning, gate ops, and basic equipment maintenance coordination. - **Driver management.** Onboard, retain, and manage a roster of company drivers and owner-operators. Build the kind of relationships that mean drivers want to run for you when capacity is tight. - **Port relationships.** Be the company's face at Baltimore terminals — interchange clerks, terminal ops, steamship line reps, longshoremen. Anticipate problems (free time running out, chassis shortages, gate disruptions) before they cost the company money. - **Coordination with NJ HQ.** Daily communication with sales, customer service, and the proprietary TMS team to keep the operational picture accurate and the customers informed. - **Cost discipline.** Manage detention, demurrage, per-diem, chassis fees, and storage with the operator's eye for what's avoidable vs. what's just the cost of doing business at this port. ## What we're looking for - **5+ years** dispatching or running drayage / intermodal operations — Baltimore experience strongly preferred - Direct knowledge of **Port of Baltimore** terminals (Seagirt Marine, Dundalk Marine, Fairfield Auto), gate procedures, chassis pools (CCM, FlexiVan, etc.), and steamship line free-time policies - Comfort with TMS / dispatch software (in-house TMS used here, but transferable skills from Profit Tools, Compcare, McLeod, BlueBird, etc.) - Strong driver-side instincts — knows how to talk to owner-operators, retain them through tough markets, and resolve disputes without escalation - Detail orientation under pressure — at a port, small mistakes (missed appointments, expired chassis splits, overlooked stops) compound fast - Self-directed, comfortable being the company's only person on the ground in Baltimore reporting to NJ leadership - Bonus: **HazMat / TWIC card**, RoRo / specialty equipment experience, ability to step into back-up driving in a pinch ## What's offered - **Base salary: $80,000 – $85,000** depending on experience and direct Baltimore book of relationships - Benefits, role-specific operational autonomy, real career runway as the Baltimore terminal scales - Direct line to leadership (small company, $4M revenue, 42 employees) — your decisions matter and you're not buried under layers of management - Steady drayage demand backed by a strong customer base of importers, exporters, freight forwarders, and BCOs nationwide ## What we're NOT looking for - Pure long-haul OTR dispatchers without intermodal / drayage exposure - Candidates who view this as a corporate operations role with a desk and clean hands — Baltimore is a port, and the work is hands-on - Anyone uncomfortable with owner-operator dynamics or who treats drivers as interchangeable