JAX Station Manager

# JAX Station Manager — Roam Logistics Roam Logistics is a relationship-driven freight broker built around white-glove, temperature-controlled, and specialized freight. We're not a commodity-rate shop — we win on service, communication, and the kind of hands-on relationships that get a phone call answered at 10pm when something goes sideways on a high-value load. We're expanding our footprint with a new Jacksonville terminal, and we're hiring the founding team for that office. ## What You'll Own - **Build and lead the JAX team.** You're employee #1 in Jacksonville. Hire the dispatchers, customer-service coordinators, sales reps, and back-office staff that scale this terminal from zero. You set the culture; you set the standard. - **Run terminal operations end-to-end.** Daily load planning, carrier sourcing, dispatch, exception management, customer communication. You're the person every call goes to when something's stuck at a dock at 11pm. - **Own the JAX P&L.** Hit revenue, gross profit, and margin targets you'll set with ownership. Manage the cost side just as hard — non-billable miles, claims, detention exposure, comp expense, office overhead. - **White glove + specialized standards.** Roam wins by handling high-value, temp-controlled, and white-glove freight correctly. Every load that moves through JAX hits that bar or you push back hard internally before we accept it. - **Customer + carrier relationships.** Be the senior face on key accounts — quarterly reviews with BCOs, on-site visits with shippers, building the bench of preferred carriers in the JAX-to-everywhere lanes. - **Reports directly to ownership.** You're trusted with autonomy, but you communicate up early when something's off-track. ## What You Bring **Required:** - 7+ years in freight brokerage / 3PL operations, with at least 3 years running a branch, station, or P&L - Hands-on with TMS platforms (Aljex, McLeod, Profit Tools, McLeod LoadMaster, or comparable) - Deep relationships with carriers in the SE — Jacksonville port, Savannah, Atlanta, Tampa, Miami, Orlando freight flows - White-glove, temp-controlled, or specialized freight experience (NOT a commodity TL/LTL background) - Proven track record of hiring, retaining, and developing dispatchers and ops staff - Comfortable owning the unglamorous parts: chasing PODs, fixing OS&D, sitting with collections on aged AR **Would NOT fit:** - Large-3PL middle managers used to layers of support staff and process - Commodity-rate brokers focused on spot van/dry freight at lowest margin - Sales-only operators without ops chops ## Compensation & Why JAX - **Base salary: $90,000 – $140,000** depending on experience and book of relationships - Performance bonus tied to JAX P&L - Founding-team equity-style upside in a fast-growing specialized broker - Health, retirement, standard benefits - **Real autonomy**: you're not running someone else's playbook. You build it. ## Location & Work Arrangement (Mandatory) - **Jacksonville, FL** — this role is JAX-based, non-negotiable. Candidates outside the JAX metro will not be considered. - **Remote-first launch**: work from home through the end of Q2 2026 (June 30, 2026) while we build out the JAX terminal infrastructure. - **In-office from Q3 2026 onward**: starting July 1, 2026, daily work happens at our JAX terminal. This is not a long-term remote role.